Professional of the Year for 2014 in Automotive Sales and Service: James Pickens

	James Pickens
Industry	Automotive
Title	Service Manager, Shop Foreman, Warranty Administrator
Expertise	Automotive repair and service management; Certifications include- Master Automobile Technician, Master Medium/Heavy Truck Technician, Master School Bus Technician, Master Truck Equipment Technician
Current Organization	Integrity Automotive Group, Integrity Chevrolet, Integrity Buick GMC Cadillac
Type of Organization	Automotive dealership
Major Product	Automotive sales and service
Area of Distribution	Tennessee
University/Degree	A.S., Nashville State Tech Inst., 1988; A.S., General Motors Automotive Service Educational Prog., 1988; Diploma, Automotive Technician, Nashville Area Vocational-Technical School, 1988; B.S., Business Administration, Bryan College, 2015
Born	Cleveland, Tennessee
Honors & Awards	Numerous including-Mitsubishi Diamond Pro Master Elite Technician, 2004, 2006, 2007, 2008, 2009, 2010, 2011; AAIA World Class Technician, Automotive Aftermarket Industry Association; 11 years GM Mark of Excellence Platinum or Gold Level Master Technician; Chevrolet Master Technician, TTG Master Technician, Oldsmobile Master Technician
Affiliations	Secretary/Treasurer (2 years), Chattanooga Area GM Parts and Service Managers Club TAG
Hobbies & Sports	Restoring antique automobiles, heavy equipment, antique farm equipment; landscaping
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