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VIP Biography for
Cynthia E. Burton

Cynthia E. Burton PhotoCynthia E. Burton
IndustryLabor relations services
ExpertiseUnion-management cooperation, large scale change, high performance work systems
Current OrganizationECR Associates
Type of OrganizationConsulting
Major ProductBuilding union-management partnerships
Area of DistributionNational
University/DegreeB.S., Summa Cum Laude, History, Western Michigan University, 1971
Honors & Awards4 years, National Facilitator for the Joint National Quality Council of the Internal Revenue Service; Chairman, Transportation Research Board's Committee on Employee-Management Relations; served on various National Cooperative Transit Research Program panels to review and award grants for transit systems
Published WorksNumerous including, Co-author, "Mutual Gains: A Guide to Union-Management Cooperation" published in hardback by Praeger Publishers, 1985-revised edition in paperback published by ILR Press, Ithaca, NY, 1993; Chapter Author, "Alignment of Quality and Labor Relations", Unions, Management, and Quality: Opportunities for Innovation and Excellence published by Irwin Professional Publishing of Chicago; Chapter Co-author, "Implementing QWL in Unionized Setting: The Basic Steps" in book, Quality of Work Life: Perspectives for Business and the Public Sector edited by Daniel J. Skrovan, published by Addison-Wesley Publishing Co., 1983; Co-author, "The Participative Problem Solving Workbook" published by ECR Associates; Co-author, "Quality of Work Life: Buzzword or Breakthrough" published by United Paperworkers International Union
AffiliationsAmer. Society for Training & Development; Assoc. for Quality and Participation; Industrial Relations Research Assoc.; Paper Industry Mgmt. Assoc.; World Future Society
Hobbies & SportsGardening and hummingbirds
Career AccomplishmentsHelping traditional adversaries, i.e., unions and companies, to work effectively together and to form partnerships to build their future together; Successfully sustaining a small business over a 20 year time period
Work HistoryAssistant to the President of a resource recovery research and development subsidiary of Cargill Corp., 1972-74; Chief Fiscal Officer, Public Interest Law Center of Philadelphia, 1974-76; Co-Director, Strongforce Inc., 1976-78; Program Associate, Maryland Center for Quality and Productivity, 1978-80; Partner and President, ECR Associates, 1980-present
ChildrenLaura E. Shackelford, 19
SpouseRaymond F. Shackelford
MarriedDecember 31, 1983
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