VIP Biography for
Charles R. Elgin

	Charles R. Elgin
Industry	Financial services
Title	Executive Vice President/Chief Information Officer
Expertise	Technology deployment, operations; Registered Professional Engineer; Certified Public Accountant; Certified Systems Professional; CPIM
Current Organization	Citi Mortgage, Inc.
Type of Organization	Credit institution
Major Product	Mortgage banking services
Area of Distribution	National
University/Degree	B.S., Industrial and Systems Engineering, Ohio State University, 1978
Born	January 23, 1956, Columbus, Ohio
Honors & Awards	Honorable Mention, Computerworld Smithsonian Award, 1995; Crystal Globe, outstanding business partner, LEGENT Corp., 1994
Published Works	"Strategic Technology Decisions" Mortgage Banking, 1996; "Materials Pipeline Review," 1987; Speaker at numerous meetings and seminars including presentations at MBA's Annual Convention and technology conferences
Affiliations	Chairman, Alumni Advisory Board, Industrial Engineering Department, The Ohio State University; Past Chairman, Technology Committee, Mortgage Bankers Association; Past Member, Executive Advisory Council, Computer Associates
Hobbies & Sports	Golf, gardening
Career Accomplishments	Created de novo Technology Architecture organization for Chase Manhattan Mortgage; Defined a technology strategy to support business growth objectives and key business drivers; Managed the design and implementation of a new servicing technology platform, Quest which replaced the existing system in 16,000 workdays in a 16 month period; scaled systems to support a 20-fold increase in serving volume resulting from mergers and acquisitions
Work History	Manager, Senior and Staff Consultant, 1978-89, System Integration Practice, Andersen Consulting; Chief Technology Officer, Mortgage Servicing Division, 1991, Chase Manhattan Mortgage Corp.
Spouse	Sharon Evans
Married	June 28, 1980
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